Communicate Effectively with Email to Get the Results You Want

I was talking with my friend J. recently and she was super discouraged. Three of the people she had been trying to connect with for her organization  --  people she had been in close contact with  --  had not responded to several of her emails. She was getting ready to ask them for gifts and they were disappearing! “Is it me?” she moaned. “Did I do something wrong? Have they all decided that they don’t want to help me with this project?” “I feel like I’m on an … [Read more...]

Six Tips for Writing Better Emails

Have you noticed that you seldom talk on the phone these days? That email and texting have just about replaced voice to voice altogether? For people of every age, that's what's happened. I'm a huge fan of email. I like getting it. I like writing it. I like it's quickness and informality and immediacy. And I love that I can delete an email without reading it and no one will be offended (for contrast, think of the problems caused by hanging up on someone!) Here are … [Read more...]