The Power and Pleasure of Getting Expert Help

33160680_sHave you ever had that sense of frustration as the darn little ball on your computer goes round and round and you sit there wondering why your computer is sooooo sloooooooow?

Apple spinning ball

The spinning ball — or for you it may be the Windows hourglass — combined with the waiting are frustrating. But what’s even more upsetting is that sense that you don’t really know what to do.

You don’t know if something’s wrong with your computer or if you’ve just clogged it’s innards with so much gunky, ill-organized stuff, or if your browser’s the culprit.

If you’re like me, you google “Slow computer” or “Dreaded spinning ball” to see if someone has a pithy, un-geeky piece of advice that’ll do the trick.  Something easy. Like, hold down the control key and the capshift key and click on the escape key… and presto, it’ll work like new.

Of course, that’s not what happens.

The Time Sink of Figuring it out Yourself

You spend a couple of hours trying this and that. You delete or move a bunch of files… particularly the video files that you know gobble memory. Then you restart full of hope that you’ve finally solved the problem.

You open your favorite browser, click on your favorite site. And… do I have to tell you what happens next?  The damn ball starts spinning.

How many hours have I spent in that mind numbing, hope-to-despair cycle over the past year? I don’t really want to know. It’d be too dispiriting.

But, NOW… I know what to do!  Really. I’m happy. I’m even ecstatic.  No more spinning balls!

How Did I Solve My Spinning Ball Problem?

I gave up on google. I gave up on trying to find the right buttons to push. And I called a live human being!

I found Ivan the Expert!

Turns out, there’s really nothing like an expert. And Ivan really IS an expert!

I made an appointment. Ivan showed up and within an hour and knew what had to be done. He explained it all to me, he recommended a course of action and he came back a couple of weeks later to help me implement it.

Not only does the ball no longer spin, but that awful sense of not knowing what to do is gone!  If’ I’ve got computer problems, all I have to do is call Ivan!  What a huge relief.

Even More Help

While Ivan was here, I mentioned to him that I need some help organizing my files — both hard files and computer files.  My frustration at not being able to find things easily is only a bit lower than my spinning ball frustration.

Much to my delight, Ivan responded, “You should call Erica Ecker, The Spacialist. She’s an important part of my team and keeps me organized.”

Wow! Someone I can hire to get me organized? Yes! I’m on it.

Stay tuned for the next installment of my decision to start calling real live experts for help when I need it!

TryTry ThisThis

Solve Your Chronic Frustrations with an Expert

What do you wrestle with in your life that might be easily fixed by a real, live, human expert? Even if you don’t live in New York City where experts abound, you should be able to find expert help.

Identify the nagging things you feel are holding you back. Are they things you can get expert help with? If so, start asking around for recommendations and then go ahead and hire a real person to help you set yourself up to be the best you can be.

What’s been your experience in getting expert help? Share your stories in the comments below or leave a comment on my Facebook page.

Photo Credit: Copyright: convisum / 123RF Stock Photo