Lean in Softly

Have you ever listened to someone in order to gather evidence that what he or she is saying is wrong? Have you ever felt yourself lying in wait until the person phrases something in a way that you can grab and throw back, killing what might have been a fragile thought trying to become better formed? That kind of listening is geared to winning rather than connecting. People often use words and ideas to build walls of confrontation.  We harden our hearts and build walls … [Read more...]