The Oreo Cookie Approach to Constructive Criticism

How do you feel when someone sends you an email thanking you for something you did and telling you what a great job you did? Feels good, right? Now think about how you feel when you get a curt email pointing out several small mistakes in a big project you spent hours working on. All of that warm positive emotion goes away in a hurry. You feel criticized and under appreciated. Unconstructive Criticism That's just what happened to me this morning when a colleague … [Read more...]