The next time you feel irritated with a friend or colleague because he doesn't respond to your emails or show up when you expected him to, stop and think about your options before you act. You might decide to get angry because you think he's irresponsible. That would be a reasonable conclusion and a natural response. Or, you might decide to get curious and ask if something's wrong. These are two perfectly reasonable responses to the same set of circumstances and you … [Read more...]